Set Limits Before Playing
Gambling can result in losing your entire deposit. Participate only if you are at least 18 and meet the age and legal requirements where you live. Keep money for housing, bills, food and other commitments separate from any gambling budget.
| Boundary | Practical Action |
|---|---|
| Spending | Choose an amount you can lose without affecting essential expenses. Do not borrow to gamble. |
| Time | Decide when to stop before opening a game and set an independent reminder. |
| Losses | Stop at your boundary rather than depositing again to recover losses. |
| Bonuses | Decline an offer if its wagering or deadline would push you beyond your limits. |
Check which deposit, loss or time controls are available in the operator's account settings. If a control is unclear, ask the operator how it works and when it takes effect. An offer's maximum is never a target to reach.
Breaks And Self-Exclusion
A short break, permanent account closure and self-exclusion serve different purposes. A routine closure request may not provide the protections associated with a gambling-related exclusion. If you need to stop because gambling is causing harm, state that clearly when contacting the operator.
- Step 1Stop Further Deposits
Leave the game and avoid adding money while arranging the restriction.
- Step 2Make A Clear Request
Ask for self-exclusion through the operator's available account or support channel, specifying the intended duration where options exist.
- Step 3Confirm The Scope
Ask when the restriction begins, which accounts it covers and how remaining funds will be handled.
- Step 4Keep Confirmation
Retain the request and reply. Consider device blocking tools and any exclusion schemes available where you live.
Do not create a replacement account to work around a restriction. Ask the operator about withdrawal handling separately; a request to stop gambling should not become a reason to continue wagering.
Recognise When Help Is Needed
Warning signs include repeated attempts to recover losses, spending money needed for essentials, hiding gambling, borrowing to continue or finding it difficult to stop at a planned time. You do not need to wait for a financial crisis before seeking support.
Tell someone you trust and look for an independent gambling support service in your country. A healthcare professional can help you find an appropriate local service. People affected by someone else's gambling can seek support too.
This site's editorial contact cannot apply account limits or exclusions. Use the operator's own channel for those requests. For an immediate danger to your safety, contact local emergency services.